Refund & Cancellation Policy

At CaseVibe, your satisfaction matters to us.

1. Order Cancellation

Customers may request to cancel their order before it is shipped. Once an order has been shipped, cancellation may no longer be possible. Please contact our customer support team as soon as possible to request a cancellation.

2. Returns

Customers may request a return within 2 days of receiving their order, subject to the condition of the product and approval by our support team.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 2 days of receiving your order and provide details of the issue.

4. Refunds

Eligible refunds will be processed after the returned item has been received and inspected. Refund processing time may depend on the original payment method and payment provider.

5. How to Contact Us

For cancellation, return, or refund requests, please contact us:

Email: casevibe0@gmail.com

Phone: 01055270856

CaseVibe 🧡 Your satisfaction is our priority.